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Marcia's Art Store

Questions & Answers (+Covid)

Q: So, Covid huh?
A: All orders are processed normally, however, please do bare in mind that in the current climate all postal services will work slower than normal and it'll most likely take longer for your package to reach you. The delay may vary between a few days up to 2 weeks.

Q: What countries do you ship to?
A: Orders are shipped worldwide via Royal Mail (UK), and Poczta Polska (PL). The carrier depends on where I currently reside as I move quite often between the two countries.

Q: How long does the processing/shipping take?
A:  I usually process all orders within the first 3-4 days and then they're off to the post office. The actual shipping time depends on your address:

Europe + UK: 7-14 days
Americas/Europe: 14-17 days
Asia/Africa/Australia: 14-25 days

The times above are rough estimates. Depending on the time of the year (Christmas, Easter etc.) and other unforeseen circumstances (covid, lockdowns etc.) your order may take up to 40 days to arrive. Please be patient. If your order doesn't arrive within that time frame do contact me via the contact tab.

Q: I entered the wrong address!!
A: Please contact me via the contact tab ASAP. I cannot change the address after the item is shipped.